Rental FAQs.
Answers to your top questions.
Rental FAQs.
Answers to your top questions.
Rental FAQs.
Answers to your top questions.
How am I billed?
We keep it simple — you’re billed one week at a time. Your rental automatically renews weekly until you let us know you’re ready for pickup. No surprise charges, no long-term contracts.
How long can I rent for?
As long as you need! Whether it’s one week or a few months, you’re in control. Just let us know when you’re ready to return, and we’ll pick it up same day.
What if my all-terrain tire pops?
We’ve got you covered. If your scooter ever has a tire issue, contact our support team, and we’ll deliver a replacement scooter the same day — at no extra cost, with zero penalty fees. That’s our ScooterDrop service guarantee.
How am I billed?
We keep it simple — you’re billed one week at a time. Your rental automatically renews weekly until you let us know you’re ready for pickup. No surprise charges, no long-term contracts.
How long can I rent for?
As long as you need! Whether it’s one week or a few months, you’re in control. Just let us know when you’re ready to return, and we’ll pick it up same day.
What if my all-terrain tire pops?
We’ve got you covered. If your scooter ever has a tire issue, contact our support team, and we’ll deliver a replacement scooter the same day — at no extra cost, with zero penalty fees. That’s our ScooterDrop service guarantee.
How am I billed?
We keep it simple — you’re billed one week at a time. Your rental automatically renews weekly until you let us know you’re ready for pickup. No surprise charges, no long-term contracts.
How long can I rent for?
As long as you need! Whether it’s one week or a few months, you’re in control. Just let us know when you’re ready to return, and we’ll pick it up same day.
What if my all-terrain tire pops?
We’ve got you covered. If your scooter ever has a tire issue, contact our support team, and we’ll deliver a replacement scooter the same day — at no extra cost, with zero penalty fees. That’s our ScooterDrop service guarantee.
Can insurance cover this?
Many insurance providers do offer coverage for medical mobility equipment like knee scooters. We’ll gladly provide the necessary invoice and documentation to submit to your provider for potential reimbursement.
What’s your sanitation process?
Your health and safety come first. After each rental, we thoroughly sanitize every scooter using all-natural doTERRA products and a cleaning process that meets medical-grade sanitation standards. You’ll always get a fresh, clean scooter — guaranteed.
Who can I contact for more information?
We’re here to help! Email: support@scooterdrop.com Text/Call: (800) 123-4567
Can insurance cover this?
Many insurance providers do offer coverage for medical mobility equipment like knee scooters. We’ll gladly provide the necessary invoice and documentation to submit to your provider for potential reimbursement.
What’s your sanitation process?
Your health and safety come first. After each rental, we thoroughly sanitize every scooter using all-natural doTERRA products and a cleaning process that meets medical-grade sanitation standards. You’ll always get a fresh, clean scooter — guaranteed.
Who can I contact for more information?
We’re here to help! Email: support@scooterdrop.com Text/Call: (800) 123-4567
Can insurance cover this?
Many insurance providers do offer coverage for medical mobility equipment like knee scooters. We’ll gladly provide the necessary invoice and documentation to submit to your provider for potential reimbursement.
What’s your sanitation process?
Your health and safety come first. After each rental, we thoroughly sanitize every scooter using all-natural doTERRA products and a cleaning process that meets medical-grade sanitation standards. You’ll always get a fresh, clean scooter — guaranteed.
Who can I contact for more information?
We’re here to help! Email: support@scooterdrop.com Text/Call: (800) 123-4567